Customer Survey Form

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Which Piepho Office Moved You

Rochester, MN
Eagan, MN (Twin Cities)
Mankato, MN
Onalaska, WI (La Crosse, WI area)
Not sure

Your Moving Coordinator and Estimator

How would you rate the representative who visited your home?

Please rate the overall move process, including the explanation of the spread of load and delivery dates.

How would you rate the communications you had with the individual who coordinated your move? This person's role includes contacting you to confirm packing and informing you when your household goods would be picked up and delivered.

Your Packers

Who packed the majority of your possessions into the cartons? Was it the moving crew or did you perform the majority of the packing?

Moving crew packed most of my possessions
I packed most of my possessions
N/A or Not sure

If the moving crew packed the majority of your possessions, how would you rate the treatment and care of your items during the packing process?

Loading

Did the driver and crew arrive to load your belongings when promised?

Yes
No

Please rate the care and treatment that was shown to you and your household goods by the driver while loading your belongings into the truck.

How would you rate the care and skill the crew displayed to you and your items while loading your belongings into the truck?

How would you rate the overall loading of your household goods into the moving truck?

Delivery

Were you contacted to confirm your delivery time?

Yes
No

Did the driver and crew arrive to deliver your belongings when promised?

Yes
No

Please rate the driver's care and treatment shown to you and your household goods during delivery.

How would you rate the care and skill the crew displayed to you and your items during the delivery?

How would you rate the overall delivery of your household goods?

Overall Evaluations

For the next question, please use a 5 point scale, where 5 is the highest possible score and 1 is the lowest.

How likely is it that you would recommend Piepho Moving & Storage to a friend, colleague, or family member? 5 means you definitely would recommend and 1 means you definitely would not.

What influenced your rating of Piepho Moving & Storage? We appreciate all feedback!

Thanks very much for taking your time to evaluate our services!

And... don't forget to hit the "submit" button below!

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